RC Technologies is happy to be able to offer different options to pay your bill for your convenience.
Pay Online
Frequently Asked Questions
What are the payment options?
1. Go to www.tnics.com
2. Look for Bill Pay. First time, click the Register here link to access your account online
3. Enter in the Invoice Number and the Amount Due from your most recent invoice
4. Next you will need to enter in your email address, create a username and password.
5. Once registration has been completed, a confirmation email will be sent.
Automatic Bank Payments
1. You can sign up for automatic bank draft by using your bank routing and your checking account numbers. With this option, your monthly bill can be deducted from your bank account automatically. You choose the day…
2. Fill out the form on the back of your RC Technologies bill and return the form with your payment. Pay your bill with a check. Then your automatic payment will start on your next bill. To view the form click here
Credit or Debit Card Payment by Phone
RC Technologies accepts payment by credit or debit card. Monday – Friday, 8 a.m. to 5 p.m. to pay your bill over the phone. We will verify your identity, confirm your monthly bill amount, and give you option on how to pay.
eBill Mobile App
You can quickly and easily pay your RC bill by dowloanding the eBill Mobile app for Apple App Store or Google Play. Click Here for instructions.
Mail
Simply mail your payment back RC Technologies using the envelope enclosed with your bill.
Or send payment to:
RC Technologies
P.O. Box 197
New Effington, SD 57255
What is South Dakota One Call?
South Dakota One Call is a state-wide system that provides communication to excavators, as well as homeowners and landowners, to notify utility companies their intent to dig. This allows the utility company to marked buried line in advance of any digging so you can dig safely.
Following the South Dakota One Call procedure, work to reduce the damages to underground infrastructure, help to ensure public and worker safety and protects the integrity of utility services.
SD One Call website at www.sdonecall.com
Internet with Premium Wi-Fi
Does RC Have Internet Only Packages?
Yes! RC customers are not required to have voice service to have internet.
What Is Your Fastest Internet Speed?
RC Technologies now offers The Metaverse Traveler package with 1.5 Gig, our fastest internet speed. Premium Wi-Fi is included Voice services are optional and are NOT required to have internet.
Our 100% fiber broadband network is primarily in Roberts County, South Dakota. Our exchanges include: Claire City, New Effington, Peever, Veblen, Wilmot and Summit. Other communities we serve are: Big Stone Lake (South Dakota side), Corona, Kranzburg, Marvin, rural Sisseton, Twin Brooks and p0rtions of rural Watertown (Codington County).
If you have a home, business or other structure needing Internet Premium Wi-Fi or other services. We will need to first verified your address through our office and/or a technician.
Service is not available in all areas. Some restrictions do apply.
I Want Internet/Wi-Fi Throughout My Home. Is That Possible?
Today’s world requires us to be more mobile even within our own home. RC Whole Home Managed Wi-Fi allows connectivity in different parts of our home while family member enjoy the ultimate Wi-Fi experience no matter what they are doing.
Wi-Fi Interference occurs in every home, this services assists people in having the best online experience.
SmartTown
What is SmartTown?
SmartTown is a new service that provides secure Wi-Fi across a community…a “Smart Town”. It is safe, secure and easy to use. SmartTown service gives our customers the ability to stay connected where there is no or limited cellular/mobile coverage. RC Technologies is proud to provide SmartTown to the communities we serve.
How does SmartTown work?
RC Technologies is building Wi-Fi hotspots around a community… a “Smart Town”. It is safe, secure, and easy to use. SmartTown gives our customers the ability to stay connected where there is no or limited cellular/mobile coverage. RC Technologies is proud to provide SmartTown to the communities we serve.
How is SmartTown different than my Home Wi-Fi?
It’s not different. When you are at home, your network is providing the Wi-Fi. With SmartTown, the Wi-Fi is provided by RC Technologies hotspots. Just like your home Wi-Fi network, SmartTown is safe, secure, and private.
Will be part of SmartTown cost me any more?
No. SmartTown is an added benefit to our customers as part of a community incentive. You will see no additional fees on your bill.
How do I join SmartTown in my community?
You will receive 2 emails from smarttownwifi.com inviting you to join a SmartTown community:
1. The first email (from onboarding@smarttownwifi.com) will help you create a password
2. The second email (from welcome@smarttownwifi.com) will provide a link and walk you through the RC Technologies steps to download and install a Passpoint profile on your devices
Once you install Passpoint, you will automatically connect to the hotspots that are part of your SmartTown community!
RC Technologies will bring SmartTown to every community we service. Wilmot will be the very first community that will be launched. New Effington and Claire City will follow. We will keep updated when YOUR community is next! Find a list of SmartTown communities and those that are coming soon by going to https:/ww.tnics.com/smarttown
What if I don't want to be a part of SmartTown?
We encourage you to support this community initiative. However, if you don’t want your router used for SmartTown Community Wi-Fi, you can opt-out from the SmartTown network, you will lose access to this exciting benefit. If you have any questions or concerns, please give our office a call at 605-637-5211.
Voice Services
Does RC Offer Phone Service?
Yes. RC Technologies offers two options for voice services, Landline Phone or Digital Voice.
Is Landline Phone available?
Landline phone is available and can be added to any package for an additional monthly rate. Landline Only service is available.
Note: Service is not available in all areas. Some restrictions do apply.
What Is Digital Voice?
Digital Voice is a low-cost alternative to having landline phone— a way to save money and still have a home phone.
Digital Voice works similar to your landline phone. No special phone is required and has the same calling features— Voice Mail, Voice Mail to Text, Voice Mail to Email, Caller ID, Call Waiting— at the fraction of landline price. Plus, Digital Voice includes Unlimited Long Distance Calling within the continental U.S.
Digital Voice is not offered separately and must accompany internet. In the event of a cable damage or a power outage, Digital Voice calls will be forwarded to your cell phone.
What are the Easy Dialing Codes?
211 – Information for Families in need of Health & Human Services
411 – Directory Assistance (National & Local)
511 – SD Travel Info – Road Conditions – Construction – Traffic
611 – RC Technologies
711 – South Dakota Relay Service (telecommunications Service for the Deaf)
811 – South Dakota One Call – Call Before You Dig – It’s the Law
911 – Emergency Calls – Fire – Medical – Sheriff
988 – National Suicide Prevention Line
To add your number to the National-Do-Not-Call list, simply dial 1-888-382-1222 (TTY 1-866-290-4236) and follow the prompts. Ask about our telemarketing call screening feature by dialing (605) 637-5211.
