Call Us: 605-637-5211
  • Bill Pay
  • Webmail
  • Get Fiber
  • Speed Test
  • Remote Support
  • Contact Us
TNICSTNICSTNICSTNICS
  • Home
  • Residential
    • Internet with Premium Wi-Fi
    • TV
    • Voice
      • RC Exchanges
      • Big Stone, Corona, Kranzburg, Milbank, Watertown
    • Fixed Wireless Internet
    • Not Sure
  • Premium Wi-Fi
  • Business
  • Support
    • FAQ
    • Forms and Policies
    • Guides and Brochures
    • Lifeline
  • News
    • Newsletters
    • Blog
  • About Us
    • Mission
    • Our History
    • Scholarships
    • Board and Staff

Frequently Asked Questions

What are the payment options?

RC Technologies is happy to be able to offer different options to pay your bill for your convenience.      

Pay Online

1. Go to www.tnics.com
2. Look for Bill Pay. First time, click the Register here link to access your account online
3. Enter in the Invoice Number and the Amount Due from your most recent invoice
4. Next you will need to enter in your email address, create a username and password.
5. Once registration has been completed, a confirmation email will be sent.

Automatic Bank Payments

1. You can sign up for automatic bank draft by using your bank routing and your checking account numbers. With this option, your monthly bill can be deducted from your bank account automatically. You choose the day…

2. Fill out the form on the back of your RC Technologies bill and return the form with your payment. Pay your bill with a check. Then your automatic payment will start on your next bill.To view the form click here

Credit or Debit Card Payment by Phone
RC Technologies accepts payment by credit or debit card.  Monday – Friday, 8 a.m. to 5 p.m. to pay your bill over the phone. We will verify your identity, confirm your monthly bill amount, and give you option on how to pay.

Mail
Simply mail your payment back RC Technologies using the envelope enclosed with your bill.

Or send payment to:
RC Technologies
P.O. Box 197
New Effington, SD 57260

What is South Dakota One Call?

South Dakota One Call is a state-wide system that provides communication to excavators, as well as homeowners and landowners, to notify utility companies their intent to dig. This allows the utility company to marked buried line in advance of any digging so you can dig safely.   

Following the South Dakota One Call procedure, work to reduce the damages to underground infrastructure, help to ensure public and worker safety and protects the integrity of utility services.

SD One Call website at www.sdonecall.com

INTERNET

Does RC Have Internet Only Packages?

Yes. Internet Only packages are now being offered in various speeds within our service area. RC customers are no longer required to have a landline phone to have internet.

What Are the Fastest Internet Speeds?

Internet speed depends on several things. Here are three major factors:  1.) the location where you live, 2.) the technology available in your area,  3.) the age of the devices being used.

RC Technologies (telephone) exchanges are 100 percent fiber!  We also deliver fiber broadband the communities of… Corona, Kranzburg, parts of rural Watertown and the Big Stone Lake area.

In locations outside of RC Technologies exchanges, addresses will be verified by our office and/or a technician to see if service is available to that location.

RC Technologies continues its fiber-build in Big Stone Lake area.  Contact us to verify your service location if interested.

Service is not available in all areas. Some restrictions do apply.

I Want Internet Everywhere In My Home. Is That Possible?

RC Whole Home Managed Wi-Fi allows you to have hassle free Wi-Fi in and around your home for a low monthly cost.

Wi-Fi Interference occurs in every home, this services assists people in having the best online experience.

Learn more about RC Whole Home Managed Wi-Fi

DIGITAL TV

What are the channel lineup options?

Click here to view channel lineup options.

How Many TVs Are Included In A Bundle?

Every RCTV Bundle includes 1 Set Top Box to operate 1 TV within the bundle price. Each additional TV/set top box may be added for one low monthly rate.

Does RCTV Have HD Channels?

Every RCTV package includes one TV within the package price. Each additional TV/set top box may be added for a low monthly rate.

Does RC Offer DVR?

Cloud DVR is available. Certain RCTV bundles offer 500 Gig of Cloud DVR storage, approximately 75-90 hours depending if the video is SD or HD. Additional Cloud DVR storage can be purchased for an additional fee.

What Is Streaming?

Streaming is a term to describe the delivery method of receiving video over the internet in real-time. 

When considering, you will first need to make sure you have adequate internet speed to have a good experience streaming video.

For Tips on How To Start Streaming, click here.

VOICE SERVICES

Does RC Offer Phone Service?

Yes. RC Technologies offers two options for voice services, Landline Phone or Digital Voice.

Is Landline Phone available?

Landline phone is available and can be added to any package for an additional monthly rate. Landline Only service is available.

Note: Service is not available in all areas. Some restrictions do apply.

What Is Digital Voice?

Digital Voice is a low-cost alternative to having landline phone— a way to save money and still have a home phone.

Digital Voice works similar to your landline phone.  No special phone is required and has the same calling features— Voice Mail, Voice Mail to Text, Voice Mail to Email, Caller ID, Call Waiting— at the fraction of landline price. Plus, Digital Voice includes Unlimited Long Distance Calling within the continental U.S.

Digital Voice is not offered separately and must accompany internet. In the event of a cable damage or a power outage, Digital Voice calls will be forwarded to your cell phone.

What are the Easy Dialing Codes?

211 – Information for Families in need of Health & Human Services

411 – Directory Assistance (National & Local)

511 – SD Travel Info – Road Conditions – Construction – Traffic

611 – RC Technologies

711 – South Dakota Relay Service (telecommunications Service for the Deaf)

811 – South Dakota One Call – Call Before You Dig – It’s the Law

911 – Emergency Calls – Fire – Medical – Sheriff

988 – National Suicide Prevention Line

To add your number to the National-Do-Not-Call list, simply dial 1-888-382-1222 (TTY 1-866-290-4236) and follow the prompts. Ask about our telemarketing call screening feature by dialing (605) 637-5211.

CONTACT US

P.O. Box 197
10 Oddin Avenue
New Effington, SD 57255

(605) 637-5211

POPULAR LINKS

  • Blog
  • Online Phone Directory

ABOUT US

  • Mission
  • Our History
  • Board and Staff
RC Technologies, Internet Service, New Effington, SD
Copyright 2023 Cornerstone Group | All Rights Reserved | Forms & Policies
  • Home
  • Residential
    • Internet
    • Premium Wi-Fi
    • TV
    • Voice
      • RC Exchanges
      • Big Stone Lake, Corona, Kranzburg, Milbank and Watertown
    • Fixed Wireless Internet
    • Not Sure
  • Premium Wi-Fi
  • Business
  • Support
    • FAQ
    • Forms and Policies
    • Guides and Brochures
  • News
    • Newsletters
    • Blog
  • About Us
    • Mission
    • Our History
    • Scholarships
    • Board and Staff
  • Bill Pay
  • Webmail
  • Get Fiber
  • Speed Test
  • Remote Support
TNICS