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Frequently Asked Questions

What are the payment options?

RC Technologies is happy to be able to offer different options to pay your bill for your convenience.      

Pay Online

1. Go to www.tnics.com
2. Look for Bill Pay. First time, click the Register here link to access your account online
3. Enter in the Invoice Number and the Amount Due from your most recent invoice
4. Next you will need to enter in your email address, create a username and password.
5. Once registration has been completed, a confirmation email will be sent.

Automatic Bank Payments

1. You can sign up for automatic bank draft by using your bank routing and your checking account numbers. With this option, your monthly bill can be deducted from your bank account automatically. You choose the day…

2. Fill out the form on the back of your RC Technologies bill and return the form with your payment. Pay your bill with a check. Then your automatic payment will start on your next bill. To view the form click here

Credit or Debit Card Payment by Phone
RC Technologies accepts payment by credit or debit card.  Monday – Friday, 8 a.m. to 5 p.m. to pay your bill over the phone. We will verify your identity, confirm your monthly bill amount, and give you option on how to pay.

eBill Mobile App
You can quickly and easily pay your RC bill by dowloanding the eBill Mobile app for Apple App Store or Google Play. Click Here for instructions.

Mail
Simply mail your payment back RC Technologies using the envelope enclosed with your bill.

Or send payment to:
RC Technologies
P.O. Box 197
New Effington, SD 57255

What is South Dakota One Call?

South Dakota One Call is a state-wide system that provides communication to excavators, as well as homeowners and landowners, to notify utility companies their intent to dig. This allows the utility company to marked buried line in advance of any digging so you can dig safely.   

Following the South Dakota One Call procedure, work to reduce the damages to underground infrastructure, help to ensure public and worker safety and protects the integrity of utility services.

SD One Call website at www.sdonecall.com

INTERNET

Does RC Have Internet Only Packages?

Yes! RC customers are not required to have voice service to have internet.

What Are the Fastest Internet Speeds?

RC Technologies fastest internet speed is 500 Mb /500Mb, a half a gig!  As of today, our network is 100% Fiber Broadband. Voice services are optional and are NOT required to have internet.

Our network is primarily throughout Roberts County, South Dakota. Our exchanges include: Claire City, New Effington,  Peever, Veblen, Wilmot and Summit. Other communities we serve are: Big Stone Lake (South Dakota side), Corona, Kranzburg, Marvin, rural Sisseton, Twin Brooks and p0rtions of rural Watertown (Codington County).

If you have a home, business or other structure needing Internet Premium Wifi or other services. We will need to first verified your address through our our office and/or a technician.

Service is not available in all areas. Some restrictions do apply.

I Want Internet Everywhere In My Home. Is That Possible?

Today’s world requires us to be more mobile even within our own home. RC Whole Home Managed Wi-Fi  allows connectivity in different parts of our home while family member enjoy the ultimate Wi-Fi experience no matter what they are doing.  

Wi-Fi Interference occurs in every home, this services assists people in having the best online experience. 

VOICE SERVICES

Does RC Offer Phone Service?

Yes. RC Technologies offers two options for voice services, Landline Phone or Digital Voice.

Is Landline Phone available?

Landline phone is available and can be added to any package for an additional monthly rate. Landline Only service is available.

Note: Service is not available in all areas. Some restrictions do apply.

What Is Digital Voice?

Digital Voice is a low-cost alternative to having landline phone— a way to save money and still have a home phone.

Digital Voice works similar to your landline phone.  No special phone is required and has the same calling features— Voice Mail, Voice Mail to Text, Voice Mail to Email, Caller ID, Call Waiting— at the fraction of landline price. Plus, Digital Voice includes Unlimited Long Distance Calling within the continental U.S.

Digital Voice is not offered separately and must accompany internet. In the event of a cable damage or a power outage, Digital Voice calls will be forwarded to your cell phone.

What are the Easy Dialing Codes?

211 – Information for Families in need of Health & Human Services

411 – Directory Assistance (National & Local)

511 – SD Travel Info – Road Conditions – Construction – Traffic

611 – RC Technologies

711 – South Dakota Relay Service (telecommunications Service for the Deaf)

811 – South Dakota One Call – Call Before You Dig – It’s the Law

911 – Emergency Calls – Fire – Medical – Sheriff

988 – National Suicide Prevention Line

To add your number to the National-Do-Not-Call list, simply dial 1-888-382-1222 (TTY 1-866-290-4236) and follow the prompts. Ask about our telemarketing call screening feature by dialing (605) 637-5211.

CONTACT US

P.O. Box 197
10 Oddin Avenue
New Effington, SD 57255

(605) 637-5211

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