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Bringing You The Future!

Services

Telephone Assistance

Can't afford telephone service? The Lifeline program can help.

Lifeline
Lifeline Telephone Assistance Programs are available for qualifying subscribers. These programs provide a monthly service discount on telephone service. Toll blocking at no charge and reduced deposits are also available with the Lifeline Program.

  • Can save you at least $9.25 on your monthly phone bill for primary local telephone service.
  • Lifeline program is limited to one Lifeline benefit per household.

Who is eligible?
To qualify for Lifeline, subscribers must either have a household income that is at or below 135 percent of the Federal Poverty Guidelines, or the subscriber, one or more of the subscriber’s dependents, or the subscriber’s household must receive benefits from on of the following assistance programs:

  • Medicaid
  • Federal Public Housing Assistance (Section 8)
  • Low Income Housing Energy Assistance (LIHEAP)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Temporary Aid to Needy Families (TANF)
  • National School Lunch Program Free Lunch Program
  • Supplemental Security Income (SSI)

How to obtain the telephone services
If you or a member of your household qualify for one of the above programs through your county Social Services Office, you will need to contact RC Family of Companies for an application.

What if my benefits stop?
If you no longer participate in any of the qualifying assistance programs and you do not meet the income guidelines, you are required to notify RC that you are no longer eligible for Lifeline assistance.

If you live within the telephone exchanges of Roberts County Telephone Cooperative Association, RC Communications or RC Services and would like more information on Lifeline, contact the RC office. For questions on eligibility, call your county social services office.

Note: People who live on tribal lands may be eligible for separate Tribal Lifeline and Tribal Link-Up Programs.

A subscriber who lives on Tribal lands and is an eligible resident of Tribal lands is eligible for Tribal Lifeline service if the subscriber, one or more of the subscriber’s dependents, or the subscriber’s household participates in any of the above-listed qualifying assistance programs or one of the following Tribal-specific federal assistance programs: Bureau of Indian Affairs General Assistance; Tribally Administered Temporary Assistance for Needy Families; Head Start (if income eligibility criteria are met); or the Food Distribution Program on Indian Reservations (FDPIR). Tribal subscribers may also qualify if the household income is at or below 135% of the Federal Poverty Guidelines.

Roberts County Telephone Cooperative Association, RC Communications or RC Services' voice service are Lifeline-supported services. Only eligible consumers may enroll in the Lifeline program. Lifeline applicants must present documentation demonstrating eligibility either through participation in one of the qualifying federal assistance programs or through income-based means. Lifeline recipients are required to recertify their eligibility every year. The Lifeline program is limited to one benefit per household, consisting of either wireline or wireless service. A household is defined, for purposes of the Lifeline program, as an individual or group of individuals who live together at the same address and share income and expenses. Lifeline is a government benefit program, and consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program.