Internet Billing and Collection Policy
Disconnections
As stated on the RC Technologies Subscriber Agreement, "Accounts can be disconnection without charge if there is a 30-day notification period."
Methods of Payment
Cash
Check
Money Order
Automatic Bank Payment
Apply to phone bill (for RC Communications & RCTCA customers only)
Annual Contracts are not refundable
Bills are mailed out around the 1st of each month. Bills not paid by the 15th are considered past due.
Past due notices are not sent, but past due accounts will be disconnected on or before the 25th of each month.
Accounts disconnected for nonpayment must pay outstanding charges plus the next month's package. A $10.00 reconnect fee will be charged beginning August 1, 1999. All charges including the reconnect fee must be paid before the account will be reactivated.
Accounts may be submitted to a collection bureau for customers who have not made payment arrangements on an account which has been disconnected and is not paid by the 15th of the following month.
Returned Check Policy
Checks returned for non-sufficient funds will incur a $30.00 service charge. Payments replacing the NSF check must be made in the form of a money order, cash, or cashier's check within 10 business days or Internet service will be disabled.
RC Technologies reserves the right to refuse service to any customer with excessive usage, hacker or illegal scans. Account may be disconnected pending an explanation and/or verification from the customer.
For further information or to set up an account, call 1-800-256-6854 or 605-637-5211 or email rcbilling@tnics.com. Our mailing address: P.O. Box 33,New Effington, SD 57255-0033. In the Milbank area, call Tyler Computer Services, 605-432-7921 or email tcs@tnics.com. In the Watertown area, our agent is Computers Source, 605-753-5649.
