Q: If you have walked through the setup instruction and still cannot connect, check these settings: A:
- Go to Start, Settings, Control Panel, Internet Options, Connections
Under the "Dialup and Virtual Private Network Settings, there should be a "tnics" icon (or named with the phone number that your computer dials or it may even be named RC Technologies) Make sure the options "Always dial my default connection" is chosen.
- Click on the "settings" tab. Verify that your username is correct (lowercase letters).....you may want to re-type the password just to be sure that it is correctly. (You may notice that more characters in the password field, this is a Windows security precaution)
- Click on the "Properties" tab to the right of your username
Verify that the local phone number is correct and a local number from where your computer is dialing from (i.e 6375800 or RC Telephone XXX-5800; Milbank- 3985800; Watertown- 8823488)
- Click on the "Network" tab
Internet Protocol, TCP/IP and Client for Microsoft Networks should be checked(Qos Packet Scheduler my be as well)
- Click on "Internet Protocol, TCP/IP and choose "Properties"
Obtain IP automacally is the default setting which is correct
Click on "Use the following DNS Server Addresses:
Primary DNS 10.10.100.1
Secondary DNDS 10.10.100.2
Click OK.....all the way back to the Control Panel and try your connection again.
Q: How do I call long-distance to access RC's dialup service A:
- The "Wizard" will start......... Next
- Connect to the Internet .........Next
- Setup My Connection Manually........Next
- Connect Using a Dialup Modem.......Next
- Name "tnics" or 800 ( this can really say anything..it's just so you can identify it on your desktop)
- Phone number 6056375800 (i.e 1 8005555555 no spaces or hyphens...you may need to follow Motel instructions and use ,'s as pauses when dialing up ... i.e 9,,18005555555,,,5555 (if pwd is assigned) 800 numbers are not provided by RC. However individuals may order their own 800# that can be forwarded to 6056375800 to access RC dialup services.
- Username _________________
- Password _________________
- Confirm Password ______________ .......... Next
- Place a check in the box that says "Add a shortcut to this connection to my desktop"
- Finish
Q: What are the local dialup access phone numbers? A: 6375800 - New Effington, Claire City, Sisseton, Rosholt
3985800 - Milbank and Summit
7385800 - Veblen
9325800 - Peever
9385800 - Wilmot
Q: I live in Milbank. How do I change the dialup access number? A:
The phone number access for Milbank is 3985800.
To make the phone number change, if using Windows XP, the next time you connect, simply change the phone number from 4325388 to 3985800 and click "make this change permanent"
Other Operating systems, go to Start, Settings, Control Panel, Internet Options Choose Connections, Settings, Properties, change the phone number to 3985800 Click Apply and OK.
RC's friendly staff are willing to assist with any connections issues that you may have.
For technical assistance please call RC's office at 1 800 256 6854 or call the 24 hour helpdesk at 1 888 276 3400
Q: How do I change the access number for Watertown's Dialup access? A: If you have been using the 882 3488 location for dialup access, please follow these instructions to change the phone number.
The phone number access for your area is now 8185800. The 8823488 will no longer be in service after April 1st.
To make the phone number change, if using Windows XP, the next time you connect, simply change the phone number from 882 3488 to 8185800 and click "make this change permanent"
Other Operating systems, go to Start, Settings, Control Panel, Internet Options Choose Connections, Settings, Properties, change the phone number to 8185800 Click Apply and OK.
RC's friendly staff are willing to assist with any connections issues that you may have.
For technical assistance please call RC's office at 1 800 256 6854 or call the 24 hour helpdesk at 1 888 276 3400
